This website is owned and operated by Chris Packham Limited, a registered company in England & Wales (06180055).
When do we collect your personal data?
- Visit our website and order products and services.
- Sign up to receive promotional content, e.g. email newsletters or offers by post.
- Contact us by any means with questions, feedback, requests, complaints etc.
What personal information do we collect?
The personal information we collect includes names, email addresses, billing and delivery addresses, telephone numbers, product selections and preferences, order numbers, billing information, payment details.
Why we use your personal data
To sell, deliver, and enable returns, and support purchases of our products and services.
Terms and Conditions
We only deliver within the UK and we do not offer refunds at this time.
Subject to our obligation to supply Products at the price stated in accepted orders, we reserve the right to change the list prices of the Products at any time.
It is your responsibility to check that your order is accurate and to give us all the information we need to complete the order. We will let you know what, if any, information we do need.
We try to ensure that the products represented on the website are accurate, but please note that slight variations in colour, typeface and layout may occur between the products as you see them on screen and those that are delivered.
When using our site, you accept that communication with us will be mainly electronic. For contractual purposes, you agree that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
If you feel that we have not properly responded to a request you have made to us regarding our use of your personal data, or that we have not handled your data correctly, you have the right to lodge a complaint with the Information Commissioner’s Office.
You can contact them by calling 0303 123 1113, or by going online to www.ico.org.uk/concerns.
The images and content on this site are subject to strict copyright and not for download or use without permission, unless otherwise stated.