Love Life Prints Terms and Conditions

Dispatch Policy

Goods are normally dispatched within 3 weeks. If we are unable to despatch your order within that time, we will contact you by e-mail with an estimated despatch date.

Prices and Tax

The price shown for the goods includes packing and delivery within the UK. The price you pay will include VAT for all deliveries within the UK Mainland. Please contact us for delivery to the rest of the world at wildlifewonders@chrispackham.co.uk

Cancellation and Returns

If you are not satisfied with the goods or have changed your mind you have the right to cancel within seven days of the contract, or seven days of receipt of the goods (whichever is the longer), return the goods and receive either a full refund of your monies or replacement goods. Please send an e-mail to us before you return goods, telling us that you are returning the goods and why.

Your rights to return goods are protected under the EU Distance Selling Directive.

Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.


The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.


All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.


You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.


The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.

Company information

Chris Packham Ltd is a company incorporated in England and Wales and registered under company number 06180055